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About Retry Logic

Note

The Retry Logic is only executed once per transaction. For clients who handle subscriptions themselves, the Retry Logic is available on request. For more information, contact Client Experience.

If the credit card on file is correct but the payment cannot be processed, then the customer's credit card limit may have been exceeded. The Retry Logic is used to reattempt processing the payment after a defined number of days. This tool can be used with any renewal emails/in-appIn-app refers to services and features that are available from within a software application, usually in a mobile phone app. messaging. The procedure involves several steps: