Release Notes H1 2017

Subscriptions & Recurring Billing

APIs & Integration

  • When you have your own internal product IDs, you can use them to communicate with the cleverbridge platform. This is now possible when using the CartPreview function as well. For more information, see cleverbridge REST API documentation: CartService.
  • If you are offering a product selection in the checkout process, you can submit the internal product ID in the Product Portal to pre-select a particular option. For more information, see About Internal Product Information.
  • Integration failures between Salesforce and the Commerce Assistant now trigger an error log entry that you can see and filter in the Commerce Assistant. These failures also trigger error notifications, which are sent by email. For more information, see About the Error Log.

Checkout Process

Reporting & Analytics

  • Web analytics integration is now fully supported on subscription management pages, such as the deactivation, reactivation, and payment update pages.
  • Additionally, cleverbridge can now submit details about MVT campaign candidates, as well as the configuration information (user experience), to web analytics tools. This allows you to further analyze MVT campaigns and user behavior within third-party analytics tools.

Products & Pricing

  • Dual-Layer DVDs (DVD-DL) are supported by cleverbridge for backups.
  • When creating or importing a new product, a product name in English is now mandatory. For more information about how this affects product imports, see Product Importer: Language Codes.

Commerce Assistant & Business Intelligence

  • The Business Intelligence Bookmark feature has been improved. It is now possible to create account bookmarks that can be used by your entire company. You can also move personal bookmarks to the account bookmarks folder.
  • In the Price Configuration, Product List, Promotion, and Recommendation portals, it is possible to search through a list of selected or original products.

Payments & Transactions

  • If a customer updates or changes the payment details during the grace period of a subscription, the payment is immediately processed. Previously, the payment wasn’t processed until the end of the grace period.

For more information about the new features and enhancements, contact Client Experience.